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Understand the claim process

File your claim

Incase of a claim, all you have to do is provide details about the incident and we'll take it from there.

We step in and review

Our team of experts will reach out to you, review your report and provide advice through the process.


We have optimized our financial systems to ensure we can settle claims via various channels.


From changing flat tires to jumping batteries in your drive way to providing a tow truck when you need it, Jubilee Roadside assistance can help get you on your way. Jubilee is East Africa’s leading insurer. A simple phone call and an online request is all it takes to bring help to your disable d vehicle. As a member, you are covered in any car- whether you are the driver or the passenger.

Call Us

+254 709 949 000